10 Questions to Ask an HVAC Contractor

Choosing the ideal HVAC contractor to replace or service your home comfort system can seem daunting. That decision is noteworthy because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.

To help you make an informed decision, research several companies in your neighborhood that might be suitable for the job. Once you find a a small number of candidates with adequate experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company's license and insurance should be the first question on your list. Hiring a licensed contractor is how you know that they meet the state and local criteria for HVAC companies. Then, insurance shields you from liability in case of accidents during the project. A reputable HVAC contractor can show evidence of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an oversized or undersized system causes inefficient performance and could reduce the unit’s life span. A seasoned contractor can examine your home and decide the recommended heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioner brands offer products with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you find the perfect fit for your requirements. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal one. With an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you understand where your money is going. Seek estimates from several HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always result in the savings you expect. You’ll likely end up with substandard equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. However, you should also ask about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are crucial to optimize your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your heating and cooling company helps bring about solid long-term HVAC performance. It also will help you avoid having to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work requires permits from local or state authorities. A respected contractor should handle this process on their own, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s good to know how a contractor structures their payment schedule. Make sure to ask if they have financing options or if they will need full payment upon completion.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will change based on the project's size and complexity. Nevertheless, having a clear timeline is fundamental to reduce disruption to your everyday routine. Your contractor should supply a sensible time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to advise you on ways to improve energy efficiency through a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a more modest heating and cooling system. The result is a more budget-friendly up-front investment and lower utility expenses for years to come.

Contact Stevenson Service Experts for HVAC Contracting Services in Dayton

At Stevenson Service Experts we recognize that choosing the right HVAC contractor is an important decision you shouldn’t take lightly. As industry leaders with years of experience and as one of almost 100 Service Experts locations across North America, the crew at Stevenson Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the satisfaction of completing a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to give us a call at 937-503-7896. Whenever you contact a Service Experts office like Stevenson Service Experts, we’ll be ready to answer your questions and help you make the right decisions for your HVAC needs.