10 Questions to Ask an HVAC Contractor

Finding the ideal HVAC contractor to replace or service your home comfort system can feel intimidating. That decision is significant because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.

To make it easier for you to come to an informed decision, research different companies in your location that might be suitable for the job. Once you find a handful of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This ought to be the first question on the list. Hiring a licensed contractor is how you know that they meet the state and local standards for HVAC companies. Then, insurance shields you from liability in case of accidents during the project. A trustworthy HVAC contractor can provide proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an HVAC system that isn’t the right size for your space causes inefficient performance and could shorten the unit’s life expectancy. A seasoned contractor can examine your home and determine the appropriate heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and AC brands offer systems with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you locate the perfect fit for your specifications. To get an idea of equipment quality and prices, think about asking for a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal estimate. With an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you understand where your money is going. Obtain estimates from multiple HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always lead to the savings you think they will. You’ll likely end up with substandard equipment and inferior customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. However, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are vital to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your furnace and air conditioning company encourages solid long-term HVAC performance. It also will help you avoid having to restart your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work requires permits from local or state authorities. A reliable contractor should handle this process on your behalf, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to understand how a contractor structures their payment schedule. Always ask if they provide financing options or if they require full payment upon completion.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will change based on the project’s size and scope. Nevertheless, having a clear timeline is very important to cut down on the disruption to your everyday routine. Your contractor should supply a sensible time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to recommend ways to improve energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a smaller heating and cooling system. The result is a more wallet-friendly up-front investment and reduced utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we understand that choosing the right HVAC contractor is a major decision you shouldn’t take lightly. As industry leaders with years of experience, and as one of approximately 100 Service Experts locations across North America, the team at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to reach out at 866-397-3787. When you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the appropriate decisions for your HVAC needs.

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