No, not Batman. We mean Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After investing in a 40 year old home, the Mills (sensibly) decided to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork checked. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it serendipity?
He was utterly amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills family take shots of him while he inspected their home’s heating and air conditioning system. We think he’s loving every minute.
At Stevenson Service Experts, we offer a 100% satisfaction guarantee and were delighted to hear that Bruce was living up to our guarantee. The Mills shared that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we expect all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t confident they understood, the Mills said he took the time to explain it again.
Just like the Mills, many homeowners need to make decisions that affect their heating and cooling systems, beyond which system to purchase, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved?
On top of answering their questions, the Mills learned the importance of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the maintenance for you.”
While Bruce wasn’t able to give solutions that were all happy and rainbows, he was truthful and explained that the decisions made when choosing which heating and air conditioning system to install in your home affects your indoor air quality and the health of your little ones (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent AC safety inspection and tune-up service. If you are considering upgrading your older system, have questions about your indoor air quality, or just need a seasonal tune-up, call Stevenson Service Experts today and we’ll get you set up with one of our amazing technicians, just like Bruce!