Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite annoying when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are techniques to find the root of the problem and possibly take care of the issue on your own. While complicated issues are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting ideas to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite annoying when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are things you can do to find the cause of the problem and possibly take care of the issue on your own. While complicated issues are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC service provider to diagnose and correct concerns with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Look at the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the appropriate position. Occasionally a tripped breaker can prevent the heat pump from working correctly. 
  • Assess airflow and filters: Weak airflow caused by clogged filters, blocked vents or other obstructions can lead to inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could reduce airflow.
  • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for waste, dirt or vegetation that might be blocking airflow. Remove any debris that might have an adverse impact on the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Although some heat pump dilemmas can be readily solved by homeowners, sometimes it’s better to turn to a professional for support. One example is, if you have concerns about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical expertise, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it addressed by an experienced professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve attempted our suggested troubleshooting steps and your heat pump is still stuck in heat mode, contact one of the skilled technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the problem correctly and quickly make the required repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For reputable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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