Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Last month, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a gentleman named Jimmy from the Raleigh area who told Service Experts about a remarkable project he was in the midst of for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She is dependent on a wheelchair to move around and her house was not wheelchair accessible, mainly due to the size of the equipment. When Jimmy learned about the problem, he thought about remodeling the Tracy family’s house to make it entirely wheel-chair friendly. But because of the age of the home, remodeling was going to be a bigger job than he first thought. Not yet defeated, Jimmy opted to try converting the Tracy family’s carport into a wheelchair friendly mini-suite, which would include Kyla’s own bathroom, playroom, bedroom, and kitchen area.

Excited, Jimmy began calling local businesses, including plumbers, electricians, and building supply companies and all of them said they would be happy to help and contribute services and supplies. He asked Service Experts of Raleigh for the heating and cooling piece of Kyla’s new apartment. Two of Service Experts residential sales consultants went over to learn more about the renovation and were in awe of how smart and sweet Kyla was and they decided they had to be involved.

Kyla’s father, Jared Tracy, said he expected to pay for the $12,000 HVAC equipment for Kyla’s new apartment, but with the help of Lennox and RE Michel, Service Experts was able to present the Tracy family an invoice that read:

“We’re more than honored to present you with a total heating and cooling system at not cost as long as we can all get hugs.”

The employees at Service Experts of Raleigh were overwhelmed to help provide such a precious girl with a much-deserved place to live and get around in her wheelchair efficiently and safely. But it’s not over yet. The Tracy’s are fundraising to purchase a wheel-chair compatible automobile to better transport Kyla and her family. To learn more or to give to the family’s van, please go to their GoFundMe account.

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