What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Dayton home and you’re not sure what to expect. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to not be sure what they’re going to do could add a whole other level of concern. No worries! Stevenson Service Experts is here to inform you on the standard A/C system repair process so you will be prepared when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to verify that it’s not simply a thermostat settings error. The technician will confirm the thermostat is switched to cool and then reduce the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The service tech will then probably ask you to see the A/C. Like a doctor, the service tech will begin their trial and error diagnosis process. There are multiple things that could be the culprit of an AC that isn’t functioning properly, and it’s up the technician to explore all the possible reasons starting from the most common issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will most likely check the air filter to verify it’s not blocked or in need of replacing. They will inspect your air conditioner’s refrigerant levels, confirm the air condenser fan is circulating properly, verify that the size of your A/C system is appropriate for the size of your house, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning repairman has pinpointed the trouble, he should explain all your options to you. The exchange will generally start with the repairman explaining what the problem is, what part (if any) went out, how or why it went out, and how that part makes your A/C system operate.

The technician will then go into your choices, which will involve replacing the part and fixing the issue, but may also involve upgrading parts of the A/C, the AC itself, or your whole HVAC system. In some cases, it may make more sense to buy an entire new HVAC system, especially if the A/C system is past its prime, or likely to break down again and end up with you spending more on AC repairs by the time it’s all said and done. The repairman will explain how much time, effort, and cost it will take to fix the trouble.

The repairman might at this point explain what could have prevented the problem or part failure and how to keep a future problem from happening. This typically includes seasonal maintenance, which not only helps avoid an A/C system breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair centers will offer a yearly maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your home.

Lastly, they will explain the process for repairing the failed part or resolving the trouble. If you elect that A/C system repair is better for you than buying an upgraded A/C system, the technician will order any parts needed and plan your new appointment to repair your AC. Or, if the part needed is already accessible on their vehicle, they will begin the AC repair work with your permission.

Keep in mind that throughout Dayton your HVAC equipment is in good hands with Stevenson Service Experts. Our technicians are NATE-certified and have received extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your AC or what to expect with your air conditioner repair, give us a call day or night at 937-503-7896 and we’ll be happy to explain the process.

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