What to Expect During an AC Repair Appointment

So, all of a sudden your air conditioner needs repair at your Columbus home and you have no idea what to expect. It’s daunting enough to let an A/C system repair technician into your home, but then to not be sure what they’re going to do tends to add another level of anxiety. No worries! Stevenson Service Experts is here to inform you on the basic air conditioning repair process so you can be ready when an expert AC service technician needs to visit your home. 

AC Repair Starts Simple 

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to inspect it to make sure that it’s not simply a thermostat settings problem. The technician will check that the thermostat is programmed to cool and then decrease the temperature to see if that will start up the air conditioning system. A flawed or incorrectly connected wire could be the culprit that’s preventing you from having a comfortable home. 

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The service tech will then probably request to see the air conditioning equipment. Like a doctor, the service tech will begin their trial and error discovery process. There are multiple variables that could be the cause for an air conditioner that isn’t functioning properly, and it’s up the repairman to inspect all the possible reasons starting from the most ordinary issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer. 

During the AC diagnosis, they will most likely check the air filter to make sure it’s not blocked or requires replacing. They will inspect your A/C system’s refrigerant levels, confirm the air condenser fan is turning properly, make sure that the size of your AC is suitable for the size of your residence, and inspect the wiring, electronics and safety controls. 

Once the air conditioner repairman has found the issue, they should explain all your choices to you. The exchange will usually start with the service tech explaining what the issue is, what part (if any) died, how or why it died, and A/C system operate}. 

The technician will then go into your choices, which will entail changing out the part and resolving the issue, but may also entail upgrading parts of the air conditioner, the air conditioner itself, or your complete HVAC system. In certain cases, it may make more sense to invest in a complete new heating and AC system, especially if the air conditioner is past its prime, or likely to break down again and end up causing you to spend more on AC repairs in the end. The technician will go over how much time, effort, and cost it will take to rectify the trouble. 

The service tech might now explain what could have prevented the issue or part failure and how to keep a future issue from occurring. This generally includes being proactive with annual maintenance, which not only helps avoid an AC breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioning repair centers will offer a yearly service plan so you don’t have to stress about making future HVAC tune-up appointments for your home. 

Lastly, they will go over the process for repairing the failed part or fixing the issue. If you choose that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts required and set up your next appointment to repair the air conditioner. Or, if the part needed is already handy on their van, they will go ahead and start the AC repair work with your consent. 

Keep in mind that throughout Columbus your system is in good hands with Stevenson Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel confident with the men and women we send into your home. If you ever have any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call 24/7 at 614-334-3192 and we’ll be happy to walk you through the process. 

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