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We Can Repair Any Kind of Gas Fireplace in Dayton

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding comfort to your Dayton home effortless. Just flick a switch or press a button for immediate heat.

They’re also fairly simple to use. Unlike their woodburning counterparts, there’s no need to put in firewood or remove ashes. But like any other natural gas units, these fireplaces need regular service to help them run efficiently and avoid malfunctions.

When your fireplace won’t start or won’t stay on, the Experts at Stevenson Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t heating like it should, let us know. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of explanations why your fireplace won’t start. Take off the decorative plate beneath your fireplace to get at its parts.

  1. Is a breaker tripped? Check your home’s electrical panel and adjust breakers as needed.
  2. Is the gas flowing? Ensure the valve is in the “open” setting.
  3. Is the pilot light on? If it has been extinguished, follow manufacturer instructions to relight it. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay on? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays on but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you suspect there’s a problem with the thermocouple or thermopile, contact us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Tweak the flame and vacuum the burners once they’ve completely cooled.
  • Grinding or shrieking sounds? Have Stevenson Service Experts fix or install a new blower.
  • Funny odors? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, turn off the fireplace, open windows in your home and get in touch with us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it heat more efficiently and avoid costly breakdowns. It may even help it run longer.

  1. Make sure your fireplace is totally cooled.
  2. Switch the gas off by turning the valve to “off.”
  3. Remove the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Clean internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Replace lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to break.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is functioning correctly.

Schedule Annual Maintenance Today

Once your fireplace is running again, book regular maintenance with us. These inspections can potentially find trouble before they start. We’ll test your components for damage. We’ll also double-check there aren’t any leaks and that pressurization levels are right.

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