"Promt, polite, and knew what he was doing "
"Prompt service, personable technician"
"They were about an hour late past there arrival time window"
"I had the heat turned off before they got here because it was nice and I had the door and windows open. They turned the heat on in order to check the furnace and when th..."
"Technician was very courteous."
"Your tech was knowledgeable, friendly, and made sure we understood everything."
"The service/install Techs were cordial on arrival, and professional in performing their job.
"Stan was very courteous and respectful of my home while he completed the Plumbing Repair of Leaking Pipe Joints in the basement without leaving a mess. His work was very ..."
"The technician Gary Zigmann was very thorough and informative. He gave me all the information about the service and options to keep my system in good order"
"Reply to service was very quick. Appreciated that. The technician was a little rude in putting me & Stevenson's down in what we know as women. Comments were like we were ..."
"He answered all my questions and installed a air filter for me."
"Mr. Zigmann was very professional, polite and friendly."
"My air conditioner hadn't been cooling the house for four days. I called around noon on Friday and was given an appointment between 2 and 4 p.m. Super service!"
"Of course, Saturday service is always going to be an issue. That being said, the tech solved the problem. I question why the problem occurred in the first place... this..."
"Mr. Lukas gave me detailed information on repair or replace estimates. The estimates were in line with prices from other companies. He represents the company with a cle..."
"Quick and efficient with service and thorough with his explanation of the issues. We are now informed. "
"3 GUYS showed up and they took their time, tested every think about my heater ,spoke to me about the age of the heater, and answered all the questions I had about it, it..."
"Joe was on time, and explained clearly what he was doing. He was neat, friendly, and courtious."
"The service expert was very knowledgeable and completed the service efficiently."
"All qualifications were met and the Serviceman was very courteous."
"Technician Bowling was very cordial, and professional in his work. He kindly showed me, in detail, the problem with our furnace and offered an acceptable solution.I recom..."
"Your service expert was very curtious and a pleasant person. He took his time and did a very good job of checking the furnace."
"Everuthing was done thoroughly and thoughtfully."
"The technician was courteous, efficient and performed the service I requested. "
"Our tech was friendly and professional"
"Technician was very friendly and efficient."
"Dustin called to let us know what time he would arrive. I explined what I wanted, he picked it up and installed it in a very short time. I was pleased with his work."
"The technician found the problem, and made a temporary repair - but was unable to replace air release valves, that have become corroded and inoperative. This was not s..."
"Efficient, fast and explained"
"Joshua explained everything to me and was very courteous and respectful. Great job. "
"Stan was on time and did the work quickly and everything works.p"
"Nathan was courteous and answered all questions well"
"The technician, I think his name was Ali, was knowledgeable and professional. He took the time to answer my questions and explain what he did."
"but not plumbing services"
"Serviceman was on time and very courteous. He completed the service promptly."
"The technician did his usual thorough inspection and answered all our questions while giving us his reported findings."
"promptness, friendliness, great job"
"On time, courteous, answered questions"
"Nice, knowledgeable tech"
"The service to the A/C was fine. My only issue is that when the tech cleaned the furnace filter, he blew all of the dust & debris (thick lint, dust bunnies, etc.) onto th..."
"Dustin was very professional and personable."
"Nathan was early, very professional, and very informative! He answered all of my questions! Nathan did a thorough furnace inspection and tune up! "
"Andrew Mannis did an excellent job with the work and explaining things to me. He put things back under the cabinet and even took my trash from me to the trashcan. A very ..."
"Tim did an excellent job in completing my plumbing repair. He was very knowledgeable and courteous and experienced."
"Thoughtful, prompt, thorough service by friendly individual."
"Problem was solved in a timely and neat manner. Technician was very efficient in resolving our problem."
"Joseph Pernell completed all of the inspection steps in a thorough and professional manner. He is a model technician: skilled and friendly. "
"The technician (Dustin Hamblin) came in to unclog a kitchen sink drain. He professionally assessed the problem and completed the service in a timely manner. He provided ..."
"Andre was courteous, helpful, & efficient."
"I have always been satisfied with the genuine efforts and competent performance of Stevenson teechs. When I have called for additional needs or required service they hav..."
"Great service as always. "
"Service tech was prompt, courteous, and efficient."
"Very friendly, professional technician. He explained to me everything that he did and found."
"Tech was very helpful and timely--- told us what problem was and fixed it easily"
"It was an easy fix! He just replaced my thermostat."
"He told me about the good things and concern for the problem I knew about which your plumber is coming out tomorrow to look at."
"Told me what he did. I assume from past experience that he did what he said he did"
"Technician was very nice and explained what he did."
"Everything went fine, the tech was very courteous. He answered my questions."
"Gary is friendly ,efficient, and very thorough in his work.He provides information about new products that enhances the quality of our home's environment."
"Technician very nice, knowledgeable and did a great job."
"stan is very informative and does excellent work"
"Efficient, knowledgeable, friendly"
"The Stevenson staff are always very professional, and seem to know their job. "
"Timely, professional, responded to questions."
"The tech was very knowledgeable and professional"
"Stevenson use to be honorable before being bought out to big corporation. Now they work on commission and price gouge on parts. What Stevenson was going to charge $1100 f..."
"The plumbing did not leak before we had the plumbing check that came with the service agreement. "
"Friendly competent service"
"Have been a client of Stevenson since 1980's at previous home. Have never been disappointed in service. Technicians always courteous, respectful and knowledgeable of th..."
"Who knew I could call a plumber in at 9:30pm on a Saturday? And they would show up ASAP. "
"Thorough assessment. Well done."
"Dustin was pleasant, efficient, and knew what he was doing."
"He arrived early, was able to fix the problem and was courteous."
"I am sorry this is late in submitting my survey. However I need to let you know how much I appreciated San Foss. He was an easy person to work with and very efficient. Hi..."
"Friendly, knowledgeable, efficient technician. Didn't receive a call when he was in route."
"The new water heater and furnace are paying for themself in savings . If they need service I know you will be there "
"stan has done work for me in the past and i will be requesting him on all my plumbing issues. great worker and very knowledgeable"
"Dustin knew just what to do. He was prepared with the tools required for the job. He completed the job quickly and efficiently. He gave suggestions on how to prevent t..."
"The service provide by Stan was outstanding. Very professional and an expert on the installation of our new water heater. Logan now will have all our business in the futu..."
"Gary was a nice person and told me about everything he was doing and checking."
"He was very polite and knew what he was doing. "
"They were prompt, courteous, knowledgeable, and professional."
"Timely, thorough, pleasant, tech was a nice guy"
"Gary is professional, courteous, knowledgeable, performs the required work, communicates his findings, and leaves my; home orderly and clean."
"Stevenson's continue to provide great customer service with a friendly attitude and knowledgeable responses. "
"Tech did not take the screen off the air conditioner to clean it, he just sprayed it off with water hose. All other Techs that have been here take it apart to clean it."
"Professional service, installers and service people are nice and polite. Plus a job well done."
"You guys are always good. Never have to worry about the tech, always courteous and professional. Every time. "
"I was satisfied with the service"
"Timely, professional, provided explanation of potential issues "
"Nathan went right to work and explained clearly what he was doing."
"Gary was an absolute pleasure. . Genuine and honest and such a wonderful guy to talk to"
"I was satisfied with the service"
"He arrived on time. Very courteous. Did the job and advised of products that could improve the equipment but did not force the product on you. I don't like people who tr..."
"This man, Stan Fuss, worked very hard all day to get this job done. Even it was getting late in the day he cleaned up the work area nicely. Also, he placed drop cloths on..."
"Informative, professional, excellent work"
"We were out of town and we had relatives staying at the house with my wife's mother who is on oxygen. We called from out of town and the service technician arrived within..."
"Nathan Davis is the BEST service tech you have ever sent. He is extremely personable, courteous and did an excellent job of checking my system and explaining what he did..."
"Quick, good work & friendly employee."
"Very efficient, polite and done quickly"
"Friendly and efficient "
"Andrew and Stan worked virtually non-stop all day and got the job finished. That helped me out immensely as that was my day off and I had to be at work the next day."
"Inspection was cursory. While he was very pleasant, the technician appeared more interested in referencing me to a sales rep. Telling me that I had a leak somewhere was s..."
"Discovered a difficult problem and fixed it the same day."
"Gary not only accomplished the inspection, but he also gave us a rundown on the status of our furnace/air conditioning system."
"Stan was great and did an excellent job."
"Give that young man a raise!! You are fortunate to have an employee who totally knows his job and has a wonderful personality. He makes Stevenson look great!"
"On time, respected property and completed task in an efficient manner."
"Always excellent service, solved problem."
"Technician forgot to reset the thermostat. No big deal, but we didn't realize it till we started to freeze!??"
"The serviceman was friendly and took time to talk with me about what he'd done, and he provided the service check in the rain. "
"Stan Foss arrived within the scheduled timeframe. He was pleasant, informative and efficient. Stan provided quality work."
"Very professional job using quality materials."
"Very professional, not in a hurry, answered all questions"
"Knowledgeable and courteous"
"Gary was very efficient and knew what he was doing and explained everything as he went."
"He did a great job and did push a lot more on you. Told us what we need to get."
"Seemed to know what he was doing and did it well."
"Service is always great with Stevenson. All the technicians are very nice, helpful, and really know what they're doing which I love"
"Gary was very professional, knowledgeable, and effective."
"Gary was friendly and seemed to be proficient in what he did."
"Because Andrew was knowledgable and very nice. Explained our options too me. Company gave a small discount"
"He was very professional, and too the time to figure out what was the problem."
"Professional and timely."
"No problems. All went smoothly."
"Great crew they explained everything "
"He was very thorough in cleaning the air conditioner unit."
"He was very polite,he is someone that knew what he was doing and what I liked about him he was determined to get the job done and it had to be right.You don't run into th..."
"Tim was prompt and very helpful."
"Gary was very professional, knowledgeable and courteous. "
"The plumber Andrew was very polite and did a great job. "
"It took several visits and it was hard for us to be able to be home but now ev
erything is working good."
"He was very knowledeable and friendly ."
"Technician came out a year ago and refilled coolant but failed to diagnose coolant leak. This year had to call a technician to come out and a leak was found. Services wer..."
"On time. Courteous. Knowledgeable. Efficient. "
"The technician checked everything on my heating and air conditioning and explained it all to me. He was very thorough."
"The technician that was servicing our unit when he was finished forgot to reset the thermostat. We noticed the next day that the a/c had been running continuously. That..."
"Paul and his crew were great. Polite, curtius, friendly, and knew what they were doing. "
"Gary was very professional and efficient"
"Andrew Mannis addressed all plumbing concerns. He was friendly, polite and respectful. Andrew gave good advice and provided quality service."
"Diagnosed the problem right, and fixed it. "
"Problem with heat pump was fixed , despite the fact it was raining outside. "
"Very nice person. Very knowledgeable about the products he serviced."
"The technician was very good and knew his job very well"
"Superior professionalism, pride in his work, courteous mannerisms."
"Skilled service. Work completed in time alloted. Good instruction on operation. Especially polite and friendly service."
"Technician was prompt, polite and very efficient."
"prompt courteous service"
"Technician was on time, listened to the problem and quickly checked into any issues."
"He provided the service I expected. Very personable."
"Superb customer service and professionalism!"
"Gary was very polite and did his job well"
"Technician was very through, took time to find potential problem and gave me options for a solution. Provided a temporary solution until permanent fix could be made."
"Dustin is always very polite and gets the job done in a timely manner"
"Stan Foss has been very prompt and courteous. He takes time to explain the problem and the "fix". He is also very respective of our property and and cleans everything w..."
"The technician was very informative at what he did and what he did during the cooling system check inside and outside.everything was was placed back the way it was."
"He gave us some really helpful hints. "
"Knowledgeable , respectful and efficient"
"Pleasant gentleman. Thorough"
"Gary is very thorough and knowledgeable."
"Very courteous and professional."
"Pete Martinez was very good at his job "
"I personally think it is unethical to send a SALES PERSON on a repair call. Your salesman tried to browbeat my wife into purchasing an entire new central air unit Do yo..."
"Great timely service. Answered all questions and wasn't pushy with anything. "
"We always request Dave to do the service--we know him and he does an excellent job."
"Gary took his time and was very thorough diagnosing our air conditioning problem. He was pleasant to the kids and never condescending with his remarks to them or myself. ..."
"We were lied to & about on several different phone calls"
"Knowledgable and Friendly"
"Great service. Made sure we knew what was available from Stevenson without being pushy. Professional and friendly! "
"Very professional and new their job"
"Joseph did a thorough job in checking out the air conditioner. He was very professional and took time to give his opinion on using the air conditioner and air cleaner."
"Very professional service. Thorough and informative."
"Tech was professional, thorough, and knowledgeable."
"tect explained everything"
"Very professional and courteous."
"Serviceman did a complete and thorough inspection and cleaning of a/c equipment"
"Andrew showed up very promptly, took a lot of care with the job he was doing and it looks great!"
"professional , courteous and thorough."
"Just appreciated the honesty, I know my system will need to be replaced sometime in the near future but it wasn't pushed on me"
"Andrew was very prompt & professional! He went right to work & finished in less time than he said it could take. He cleaned up & the water heater installation was a "work..."
"knowledgeable and efficient"
"Technician was courteous and performed the necessary service in a timely manner."
"The tech was knowlegeable and did a great job."
"He did the work well and explained what he did well."
"Dustin very nice and took time to answer any questions I had. Didn't even stop for a lunch and took the extra hour it took to get me connected."
"The technician was very thorough and communicated with me about my system"
"great service, courteous technician, no complaints"
"He seemed very through and earnest"
"From start to finish, process and execution was very good. I was able to get someone out to fix my leaking faucet quick and the job was also completed quick. Andrew did a..."
"Did job without problems, explained service very well. Did excellent job"
"Gary is very knowledgeable!"
"Knoweldgable and helpful staff"
"Tech was courteous, answered all questions, did the job, cleaned up. Made certain we understood the system and its operation. "
"Prompt, courteous, explained everything he was doing."
" Dustin was on time very polite and personable - worked hard and cleaned up messes "
"The quality of the service rendered, The professionalism and knowledge of the service rep (Dustin). Very pleased with the job done. Will always request Dusting as our s..."
"Kevin was very courteous and explained his procedures"
"Each year in the spring, have the UV bulb replaced in our equipment to thwart mold in the plenum and heat transfer unit. Each year I tell the scheduler that I need the UV..."
"Gary was the first service expert to thoroughly clean the A/C unit during the spring check up"
"Gary was very polite and explained everything to me in detail"
"The technician was prompt, respectful, and knowledgeable."
"Service was fine, but always trying to sell us a new air conditioner and furnace. Major turn-off!!"
"Denise made me a fast appointment and Stan replaced my sump pump quickly and efficiently. Both were courteous and professional."
"Gary's professional manner."
"Good filter recommendations from Andre"
"Courteous and professional service. Personable technician."
"Our technician Christopher Rogers was very thorough and professional and provided outstanding service. He went out of his way to pick up parts to complete the job the sa..."
"The technician was very informative. I requested that he call me when he was on his way so a I could leave work and meet him and he did so. He asked if we had any problem..."
"On time, knowledgeable, courteous."
"Completed job in time promised, very professional."
"I don't think proper time and care was taken by the service tech to evaluate the systems performance or condition. I don't think I would want service from the tech in th..."
"Technician was friendly, very thorough, explained everything he was doing, and was not a pushy salesman when explaining maintenance packages that were available. He also..."
"very thorough and pleasant"
"Was very polite. Wore shoe covers"
"Very friendly and polite individual who is very professional in providing the necessary services. Obviously we are very satisfied with Dustin and will continuie to reques..."
"it took 3 times, but seems like the fix was simple and seems
to be okay now; primary focus seemed to be getting me to install a new furnace"
"Seemed efficient and very knowledgable. "
"chris was very knowledgeable about the whole system
"This particular technician went far beyond all others in solving a problem I have had with the heating and AC for the last 15 years, not to disparage the other technician..."
"The technician was very professional and answered any questions I had. My only disappointment was that they left the lights on and doors open in any room they worked in...."
"Courtesy of technicians!!!"
"I think I was over charged for the work that was done."
"Service expert came on time, was very knowledgeable about our system, and completed the job without leaving a mess behind."
"Technician was very friendly, informative on the problem and very knowledgeable. Will definitely request him by name for future services."
"The job was massive but well planned out. The work was done beautifully and with no inconvenience to us overnight. Stan Foss is a pleasure to work with. "
"Friendly tech. found and fixed problem during periodic checkup."
"Professional technician "
"Kevin is a great technician....always courteous, helpful in answering questions and does excellent work."
"He was quick and pleasant."
"The technician arrive on time did an excellent job checking everything out and explaining when he was finished."
"Took the time to explain all of my questions."
"Paul really knows his stuff."
"Tech was very professional"
"Professional service representative, explained service thoroughly "
"Stan was very friendly, helpful, and efficient."
"Nice Guy, knowledgeable and informative."
"He was very professional and knowledgeable "
"Very knowledgeable technician who made some adjustments and explained them in detail."
"Very professional and helpful"
"Excellent, high-quality service! Very knowledgeable, great expertise. All our questions were answered. Wonderful experience and service!"
"Came on time and serviced my unit"
"Gary did a GREAT job! Very knowledgeable and made good recommendations."
"Travis was very thorough at explaining and showing me what the problems and causes for the service call was
As a person who likes to work on my own things the major..."
"Travis was honest and explained everything. "
"He was on time and courteous. "
"Service was Great but I wish I could have had an exact faucet replacement. The faucet installed is a good substitute and I guess I will get use to the new design."
"The technician knows the history of my equipment and takes care to keep my equipment In great condition."
"Your technician was very thorough. For example he did the best cleaning job on the outdoor AC unit that I have seen."
"Technician arrived on time, was friendly and knowledgeable. Very satisfied with his appearance and work he completed."
"Answered questions in a nonpatronizing way. A diagram of how the whole system works may have helped me understand better."
"Stan was very thorough with his inspection and explaining things to me."
"Josh was knowledgeable and professional. He did suggest some things and I decided to have my ducts cleaned, something I've wanted to do for some time but no pressure at ..."
"Gary was very professional with his service and he added notes to the inspection that will be very helpful down the road--as noting when things were changed and purchased..."
"Anyone saying they will fix the issue at hand and does with no B.S. deserves a top rating. Tim did well."
"Very few companies today take customer service to heart. And of those companies that do, it would be hard to find a company with so many fine people working for them. S..."