Stevenson Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 11,094 Reviews
stephen P.
springfield, ohio
susan E.
union, ohio
jane T.
dayton, ohio
"I had to call them out two times in addition to the service call. The tech obviously didn't care or pay attention to what he was doing. He left the filter out two times, and second trip is why he was here. Everyone kept trying to make excuses for him. Then stressed to me the importance of keeping my furnace serviced regularly like I was the one at fault."
helen N.
kettering, ohio
"Great technician"
stephen S.
beavercreek, ohio
marilyn R.
centerville, ohio
thomas S.
dayton, ohio
"Untrained tech"
david M.
dayton, ohio
linda R.
englewood, ohio
michael T.
troy, ohio
"On time did a good and complete service on unit"
jeff albright A.
saint paris, ohio
"Everyone we have dealt with has been friendly and informative."
thomas C.
dayton, ohio
"Problem was finally fixed."
james L.
beavercreek, ohio
"Technician (Michael Bresley) explained everything clearly."
edward M.
springfield, ohio
"Price is too high."
dennis G.
franklin, ohio
angela W.
dayton, ohio
mark A.
dayton, ohio
"Service people are pleasant and professional."
diana M.
urbana, ohio
anthony B.
huber heights, ohio
"The young man was very professional, polite, informative and thorough."
eugene H.
springboro, ohio
katherine C.
kettering, ohio
"service is always prompt, efficient, professional and friendly. Couldn't ask for better"
tim M.
miamisburg, ohio
harry B.
dayton, ohio
"On time, courteous, knowledgeable, a true pro."
david H.
troy, ohio
"Scott was very thorough and answered all our questions and concerns."
thomas K.
riverside, ohio
"Always professional"
randy W.
cedarville, ohio
"They do quality work md keep the after market sales pressure to a low level."
david C.
germantown, ohio
"He worked a long time. Cleaned our electrostatic filter. Told us the water heater was blocking the other filter with way the pipes were set up. Done by your company. The previous person hardly spent any time and said everything was ok. But it wasnt. About ready to switch to a more consistent contractor. This last guy was great. But some of your reps are slackers."
karen I.
fairborn, ohio
gordon G.
fairborn, ohio
"Good dependable service"
kurt W.
xenia, ohio
robert R.
springfield, ohio
gary R.
dayton, ohio
"They were late showing up and did not call. Were very knowledgeable when they were here."
byron R.
springfield, ohio
"Technicians generally show up time and are generally skillful."
warren A.
bellbrook, ohio
robert H.
beavercreek, ohio
allen B.
kettering, ohio
"friendly"
michael T.
vandalia, ohio
"Service was good and timely"
lori L.
troy, ohio
keith V.
huber heights, ohio
"Justin, Trent, and Thanh noticed a leaky water valve while taking out our old furnace. With our permission, they contacted a Stevenson plumber who was able to come and replace the valve before the new furnace was installed. Two problems solved!"
gene H.
springboro, ohio
"Lemar was very knowledgeable and helpful"
barb M.
troy, ohio
doug S.
springfield, ohio
"We have been unhappy with the scheduling of maintenance appointments this year. When we made the spring/summer one, we couldn't get an appointment for 2 months then they changed it on us. For this fall one. We had the 8-10 AM slot and we were double booked with a repair job. (Not the technician's fault). He didn't get to our house until almost 11:00 AM. We had plans and hoped he would be finished by 11:00. I called and complained. The person from the call center said it isn't their policy to double book. The tech said he would have called us if he knew we were an 8-10 AM appointment. He didn't get the info until he was done with the repair on his first listed appointment."
robert H.
spring valley, ohio
"Technician was on time, polite, and did a good job."
jill M.
beavercreek, ohio
"They came out on a Sunday! I had not heat and they got it fixed on Sunday."
margaret (rntl) H.
bellbrook, ohio
"I own the home but was not present when the technician was there. From my conversation on the phone, he appeared to have done a good job. Wasn't able to judge from a person to person contact. However the renters that live there seem pleased with his assistance."
miriam W.
fairborn, ohio
"Call center scheduling wasn't very easy or personable."
gloria R.
springfield, ohio
"I was well satisfied"
michael A.
eaton, ohio
"I have had 2 service calls for poor heat. The second call he knew what was wrong but didn't have the part. 3 days later and still not fixed."
gerald P.
dayton, ohio
jeff B.
beavercreek, ohio
edward W.
centerville, ohio
shari D.
springfield oh, ohio
"There were a couple things the skirting on my mobile wasnt put back properly and I had asked him to please plug in my heat tape while he was under the mobile he didnt. Could be that it was getting dark"
william P.
beavercreek, ohio
"Technician was great, office staff friendly, but confused. They said they would check our chimney but tech said they dont go on roofs"
jodi K.
centerville, ohio
"Timely service. Friendly plumber. Good service"
brent P.
dayton, ohio
"Very likely"
hirsch C.
beavercreek, ohio
"While the work was ultimately done well, the process of getting it done was a disaster. Two techs came on a Wednesday to scope out the job. They didnt have the right parts and the supply houses had already closed. The job HAD to be done by Friday at 3 PM since we were leaving town and closing on the sale of the home the following week. Both techs gave me their word that the repair would be done as requested on Friday around noon. By 2 PM Friday they were a no-show and I called your office only to find the tech was on another call and nobody called us and they wanted to reschedule. I said thats NOT an option and you gave me your word! After multiple calls with your office and dispatcher, the tech finally showed up without the parts and had to still run to purchase them. It took til 6 PM that evening to make the repairs leaving us with a 6-hour road trip ahead of us. They should have retrieved the parts on Thursday, the day before, so all that was necessary was the installation. Your company name is all over my boiler and hot water heater. This was a really unnecessary bad deal. I wont do it again."
cecil S.
xenia, ohio
"The service technician was very friendly"
keith V.
huber heights, ohio
"The three technicians (Justin, Trent, & Thanh) were courteous, professional, and knowledgeable. When they discovered a plumbing problem, they asked us what we wanted to do about it and then offered a solution. Two problems solved in one visit."
lee K.
centerville, ohio
allan F.
eaton, ohio
"Jesse went above and beyond to unclog our drain. If he hadn't our Thanksgiving might not have been so enjoyable!"
sharlene P.
enon, ohio
"Service man was awesome."
you-chien C.
oregonia, ohio
"Clear and courteous communication, timely responses and scheduling."
carra C.
fairborn, ontario
"Very nice and professional"
kenneth J.
dayton, ohio
"Awesome customer service, thorough and detailed in explanation."
homer G.
dayton, ohio
bonnie H.
urbana, ohio
"Took the salt down to the basement, put a bag in, ask me if I wanted the rest left ,very nice and polite."
bradley W.
sidney, ohio
"Because it takes me 4 calls to get a appointment.I called and renewed the maintenance plan and made an appointment and the lady never scheduled it. I wasted 2 vacation days and wasnt called or anything about my appointment I had to call the day of the appointment to find out it was canceled"
robert V.
piqua, ohio
"Great work ethic and attitude!"
david P.
springfield, ohio
"Great service!"
richard M.
medway, ohio
"Good job"
david W.
new carlisle, ohio
charles M.
miamisburg, ohio
kimberly W.
mutual, ohio
"Always do a good job on time friendly prople"
karen A.
beavercreek, ohio
bill S.
springfield, ohio
"Technician was fast, polite, ans knew job well"
dave B.
centerville, ohio
"Timely service!"
ruth W.
beavercreek, ohio
"Very professional, knowledgeable and friendly."
debbie J.
jamestown, ohio
"The technician today knew what he was doing and had the problem fixed in less than 15 minutes."
keith R.
springfield, ohio
debbie D.
dayton, ohio
"The tech that came to my home was so competent! He worked tirelessly to get me heat and even came back immediately when it system broke back down. I got a call to verify it is still working a few days later. Great work ethic!"
jenniffer M.
fairborn, ohio
"Jason and Joe were on time and very sweet!! They didnt mind my pets rats or dogs! Lol! I hope I get them again if my furnace needs service!!"
eugene H.
springboro, ohio
"He really did not check the outdoor heat pump, oly the indoor furnace"
andy K.
centerville, ohio
"Tech was great."
larry S.
xenia, ohio
"Good service"
bradley V.
urbana, ohio
"Very professional, fast work, and answered every question I had."
arnold N.
centerville, ohio
"Technician very knowledgeable would like to have him with future checks if possible"
brian S.
beavercreek, ohio
mary A.
springfield, ohio
linda H.
springboro, ohio
"I'm pleased with the responsiveness to my phone call and the professionalism of the person who answered my call the repairman. I'm only rating an 9 because this is the first time that I have utilized their service."
robert B.
spring valley, ohio
"After speaking with Glenn the service manager, he scheduled a same day service to address an alert we received on our thermostat."
william R.
kettering, ohio
teresa H.
dayton, ohio
dave B.
centerville, ohio
"Been Customer awhile"
john R.
springboro, ohio
"on time and professional"
susan B.
fairborn, ohio
"Good service"
frances S.
yellow springs, ohio
"I am a long-time customer. If I were not highly satisfied, I wouldn't be. Given this, no problem giving recommendations."
jarrell H.
beaver creek, ohio
"Been a Stevenson customer for 42 years. Never a problem. Excellent technicians and quality of service."
beth H.
springboro, ohio
"Professional and knowledgeable"
elizabeth B.
dayton, ohio
"Great service program, great techs, great service!"
andrew G.
dayton, ohio
"Courteous, efficient workers"
theresa H.
beavercreek, ohio
"The technician are friendly and very knowledgeable"
mike R.
dayton, ohio
"The technician is professional and provides great service."
david P.
springfield, ohio
michael S.
kettering, ohio
james C.
south charleston, ohio
betsy reynolds R.
dayton, ohio
"Sam did a wonderful job with my 6 month tune-up. He ordered a new filter on Tuesday and it was delivered Wednesday afternoon. That's excellent service."
connie H.
dayton, ohio
"Tech never gave up to complete the job"
alice M.
dayton, ohio
"Fast scefule for service. Helpful , friendly technican."
rita G.
kettering, ohio
"Good job done. Clean up nicely. Explained new equipment n procedures well."
michelle S.
springfield, ohio
"Always on time."
maureen P.
troy, ohio
"service is mostly great, with a couple of blips over the years. but everything was settled fine."
charles M.
miamisburg, ohio
"Have been a customer for 12 years. Have always had good service and friendly and knowledgeable service techs."
gary groth G.
tipp city, ohio
"Always do a fine job providing service."
jeff P.
brookville, ohio
richard O.
centerville, ohio
david G.
beavercreek, ohio
anthony W.
kettering, ohio
"I do not believe that a 10 is legitimate"
chris W.
new carlisle, ohio
"great service"
kent C.
moraine, ohio
"Stanley was very informational."
martin G.
cedarville, ohio
leonard C.
springfield, ohio
"They are very trustworthy"
mrs H.
beavercreek, ohio
deborah J.
springfield, ohio
karen O.
vandalia, ohio
"They are very considerate and helpful."
rodney S.
xenia, ohio
"Know what they're doing very professional"
rob P.
fairborn, ohio
"Outstanding service and staff-Mike was extremely knowledgeable and skilled to take care of our units"
teresa B.
trotwood, ohio
mj D.
beavercreek, ohio
david T.
centerville, ohio
carol S.
springfield, ohio
"Knowledgeable and friendly"
clark W.
miamisburg, ohio
"The second technician dianosed the problem and was able to fix it. He was pleasant and explain what was wrong."
michelle A.
fairborn, ohio
john E.
springfield, ohio
"Your service tech, Cody Jones, was very helpful and gave us the info that we needed. He is an excellent representative for your company."
tim C.
dayton, ohio
ginger F.
st paris, ohio
"Daniel and Shane were very knowledgeable and awesome to work with! Thank you so much!"
susan C.
dayton, ohio
"Very Courteous, Informative on an estimate of a hot water heater."
kent c.
moraine, ohio
robert K.
jamestown, ohio
douglas H.
springboro, ohio
keith V.
huber heights, ohio
geraldine M.
huber heights, ohio
"Id have rated it higher but our HVAC problem on Saturday was only temporarily fixed to give us heat. They havent come back to finish the repair."
tom J.
springboro, ohio
judith M.
springfield, ohio
"Very informative and pleasant. Explained and advised on a problem so I understood. This info is regarding the maybe (Spanish accent) speaking gentleman"
william F.
springfield, ohio
karen W.
englewood, ohio
matt O.
fairborn, ohio
"On one hand, they seemed extremely knowledgeable and for that I greatly appreciate them. On the other hand, I also feel like they also trashed talked my entire HVAC setup to set me up to sign up for your advantage? (Whatever your premium member package is) program to sell me a new HVAC system. While my system is old, and I don't necessarily disagree, it almost felt insulting, and like they were hoping to overwhelm me into it. Pretty big red flag for me."
david J.
dayton, ohio
"Stanley was very knowledgeable."
lily Y.
fairborn, ohio
"He is professional and courteous"
deborah P.
fairborn, ohio
"I called Stevenson after finding the C O 2 detector was beeping. Kenny was sent out and replaced the detector."
theresa H.
beavercreek, ohio
"The appointment was very timely and the technician was awesome"
jessie B.
fairborn, ohio
"Service was well done with curtsey ,knowledge and experience!"
jerry C.
medway, ohio
"your guy was polite and knowledgeable. Answered all my questions."
robert B.
beavercreek, ohio
"Always top notch."
mary & tim T.
dayton, ohio
"We have always received excellent service from Stevenson."
barbara F.
dayton, ohio
"I have had to work with the accounting dept at Stevensons for weeks now to get credit for services I had to pay for when the technician was at the residence. These services should have been included in my package I paid for. ALSO to make it worse, I renewed my package of $600 for 2 residences and for one of those packages, I got charged $720. Very disheartening!"
mr halderman H.
dayton, ohio
jim S.
medway, ohio
roberta L.
springfield, ohio
"Great service. This last job was very pricey for work done"
ann T.
west carrollton, ohio
"timely and efficirnt"
jenifer S.
springvalley, ohio
gary groth G.
tipp city, ohio
"Service technician was very courteous and explained things well."
dean R.
springfield, ohio
mark G.
centerville, ohio
"Great Service!"
bill G.
west carrollton, ohio
"Due to technical difficulties, I am unable to do a review via Google. I am not sure as to why this is as I have tried numerous times to go through the steps given to me in order to write a review. As such, I would give a 5-Star grade. Chad W. and Nick E. were the ones who did the installation of the Condensing Gas Boiler. It is my hope that you take this into account as a review. They were truly outstanding as they answered all of my questions along the way. They even told me to feel free to contact them in the future if I had further questions. The workmanship displayed throughout the process was truly second to none. I would highly recommend them to anyone wanting a similar installation."
deborah J.
springfield, ohio
janet P.
miamisburg, ohio
"Because there was a problem after service and they quickly came back to fix it"
kenneth wintrow W.
troy, ohio
douglas H.
springboro, ohio
"Recommend by Costco. System from Lennox has been reliable"
donald C.
huber heights, ohio
"I have always had great service from Stevenson's service technicians and hopefully that will continue."
lora V.
miamisburg, ohio
"I recommend STAN. Ive had other techs from this company who were ok. Stan is more knowledgeable and professional."
elois H.
trotwood, ohio
deborah M.
huber heights, ohio
"He showed us everything That I had asked before and I am sure that they mailed an extra filter that arrived the next day. By the way did you want to pick it up when you are in the area next. There is almost always someone her."
james J.
beavercreek, ohio
sandra S.
tipp city, ohio
"If asked by someone about my heating and air service I would tell them about Stevensons good service."
kathie K.
dayton, ohio
roderick B.
urbana, ohio
"Past experience"
mike S.
springboro, ohio
"Jordan Hamlin was professional, skilled, informative, friendly and respectful. He answered my questions and informed me of newer products that I may want to consider for my HVAC system. I appreciated his inspection of my furnace as we head into the winter months."
terry G.
xenia, ohio
"The technician explained things very well."
keith V.
huber heights, ohio
"The technician looked at our equipment, informed us about its condition, and let us know about our options."
francis U.
dayton, ohio
michael M.
dayton, ohio
bill G.
west carrollton, ohio
"All members of your team showed professionalism and excellent workmanship throughout the entire installation of my new boiler. This included Josh for the purchase, and Chad W. and Nick E. for the installation. They answered my questions throughout the day that I had. I was extremely pleased with the overall work and the attention to detail that was put in by both Chad and Nick."
jeanne W.
clayton, ohio
"I know in the past that we were getting 2 visits a year for tune up services. Now it seems that the policy has changed. I dont know how the technician can get a good reading on both pieces of equipment if the one is not in season."
larry R.
springfield, ohio
"Very professional!"
james R.
springfield, ohio
doug R.
south vienna, ohio
"Satisfactory service but would need to check pricing with other local companies"
eunice B.
beavercreek, ohio
thomas M.
centerville, ohio
constance C.
troy, ohio
"They checked my equipment in efficient manner."
amy W.
vandalia, ohio
"a second and third opinion from 2 other companies revealed that stevenson was dishonest in their 'inability to repair' and used scare tactics in attempt to get us to purchase a full replacement"
allen B.
kettering, ohio
"fast cordial"
sharon W.
springfield, ohio
"Customer Service great"
fred D.
sidney, ohio
"How professional your tech are."
denise R.
springfield, ohio
"The service provided by the technicians. I want to thank the 2 gentlemen that came to my home and fixed the issue I was having. They did an outstanding job and service."
robin E.
xenia, ohio
joseph U.
dayton, ohio
"Great company - been in business for over 90 years!"
nick S.
centerville, ohio
"Always knowledgeable, on time and answer any questions I have. Not pushy on the sales stuff. Give the info make my own decision"
donna B.
troy, ohio
"Stevensons are always reliable and there when your need them"
michael S.
springboro, ohio
"Jordan Hamlin was my technician this morning on my routine furnace (heating) maintenance inspection. Jordan was professional, knowledgeable, skilled, friendly, respectful and explained his findings thoroughly in a manner that was easy to understand. Jordan seems like an outstanding technician and person."
mvtinvestors M.
dayton, ohio
janet D.
dayton, ohio
michael M.
dayton, ohio
jan L.
beavercreek, ohio
"Excellent service"
mary B.
springboro, ohio
jerry C.
medway, ohio
laura Y.
springfield, ohio
"My technician Jordan arrived on time and was very professional, knowledgeable, thorough, personable."
laszlo T.
dayton, ohio
darrin B.
fairborn, ohio
dan W.
englewood, ohio
becky F.
springfield, ohio
"The technician was on time, courteous, and knowledgable."
dale M.
dayton, ohio
"GOOD people skills and tech was excellent"
sharon W.
springfield, ohio
"Prompt and friendky"
larry B.
centerville, ohio
"the two techs were on time and complete the repair quickly and efficiently and cleaned up."
elois H.
trotwood, ohio
ray Z.
huber heights, ohio
"Have had techs who answered any questions I had"
luciana L.
yellow springs, ohio
rick Z.
vandalia, ohio
john R.
bellbrook, ohio
"On time and service efficiently completed."
carol W.
huber heights, ohio
robert D.
springfield, ohio
"Always friendly and appointments are easy to make"
kim A.
troy, ohio
"Our technician, Jordan was thorough, professional and efficient. He did an excellent job!"
kenneth D.
xenia, ohio
"I have had Stevenson install a complete heat pump and air conditioning unit in my home and now they fixed a plumbing problem. The service was excellent and very professional."
ellen J.
medway, ohio
"very pleased with our service from Jordon Hamlin and Cody Jones. explained every thing on our new thermostat. i will be asking them to come out if i need service again."
terence R.
dayton, ohio
"Good knowledgeable service"
francis U.
dayton, ohio
"Always excellent service"
jeff P.
springfield, ohio
"All my questions were answered and the inspection was done like I expected."
mike C.
dayton, ohio
"friendly and knowledgeable"
james P.
new lebanon, ohio
"I'm still getting debris out of my heat ducts when the heat comes on."
angela S.
springfield, ohio
"Professional knowledgeable on time"
james H.
springboro, ohio
"No problems"
marybeth R.
kettering, ohio
"Professional and efficient service"
david K.
tipp city, ohio
"Very professional technician."
william P.
kettering, ohio
william D.
springboro, ohio
nat N.
beavercreek, ohio
steve C.
xenia, ohio
"I've never had a problem with them. Been using them for 14 years."
thomas C.
dayton, ohio
"They are good at what the do."
william meyer M.
dayton, ohio
"I have been very satisfied with the services received and the quality of of the staff."
nello A.
springfield, ohio
"A lot of trouble lately with a 4 year old unit"
timothy G.
south charleston, ohio
brad M.
south vienna, ohio
cecelia N.
beavercreek, ohio
jane R.
dayton, ohio
"Dave did excellent job informing me on part that needed replaced and checking on warranty, getting part and installing-"
andrew M.
tipp city, ohio
"You guys are sending another survey when you haven't resolved the first problem. Manager Geremy Mullennix reached out via email, we were trying to set up a time for a call and now I haven't heard back from him."
lyle A.
cedarville, ohio
franklin R.
centerville, ohio
linda P.
kettering, ohio
"He was kind, friendly, and knowledgeable."
crystal R.
fairborn, ohio
"In the past, we have never had an issue, but this year has been a terrible experience. We did not receive reminders about our membership plan expiring, which we have received both phone calls and mailing reminders in the past. Our membership lapsed, in which we then received a phone call saying that membership had lapsed and if we would like to renew, which we did, assuming it was our original membership plan. We setup an appointment and paid over the phone, so it seemed like everything was taken care of. The date of the appointment came and no one showed up, so I called and apparently an appointment hadn't been made and my paperwork for payment got lost in the mix of things. A new appointment was made for the next day, so again, everything seemed fine. The appointment time came and went, prompting another phone call from me, in which customer service said the technician was just late and to expect a phone all confirming so. I did receive a phone call saying the technician would be there in the next 30 minutes. In the past, we have always received phone calls prior to missed appointments so we could plan for them. Everything went well with the service technician, and he did a great job. However, when it came time to replace the filter, he said I was only on the basic maintenance membership, and not the one I previously had and assumed I signed up for. That would mean I would have to pay for the filter which had previously been included in the plan. This led to me having to contact the manager to work out trying to get put on my previous membership that had lapsed. Eventually, I was told that this one time, I could be put back on my original plan and had the option of paying $50 a month or $600 all at once (this was an apparent price increase this year, which was never mentioned in mailings or phone calls). I chose the $50 a month option since I didn't trust getting a renewal reminder and that would help me track when the plan would expire. I received a phone call later saying that I actually didn't qualify for the $50 a month and had to do $600 all at once, which I agreed to. Now, since the filter had not been replaced when the technician was in my home, as I was trying to sort out all the membership stuff, I called back to ask to have the filter replaced, now that I was on the plan I originally had in the past. When I called, they informed me that for this one filter, it would be covered in cost since I've had so many issues with the company, but in the future it is changing and will no longer include the filter replacement. Why in the world would I pay $600 a year for a plan that increased in price and no longer includes filter replacement? Unless this customer service agent was mistaken, we are seriously going to consider doing business elsewhere after this current contract ends, because I have literally had enough. There is absolutely no communication from Stevenson anymore. When actual service is being done, everything has been great, but the way the company is run, it is very, very poor."
dennis M.
new carlisle, ohio
debbie F.
south charleston, ohio
"They answered questions about an insurance install and what was wrong and needed to be fixed on a bad install"
robert Z.
centerville, ohio
"Replacement of water heater was as expected; smooth and fast."
rick K.
waynesville, ohio
"Stevenson has always provided timely service and repair in a professional manner."
stefanie W.
new carlisle, ohio
"Cody Jones, showed up on time and was helpful with questions."
tim F.
covinton, ohio
"Very knowledgeable"
dorothy N.
dayton, ohio
"Very efficient"
martin G.
cedarville, ohio
"Dependable and reliable."
tim C.
dayton, ohio
clark W.
miamisburg, ohio
"The expert said he didn't know how to fix it and someone else would be calling me to set up an appointment. It has been three days and no one has called. I have two systems. I showed him both of them. He didn't leave me any paper work showing what he did if anything."
rodney O.
dayton, ohio
"To replace an inducer motor within 1 1/4 hours and charge $683.00 is a complete and udder ripoff of the American public. I looked up a replacement part to the tune of $200.00 and so labor is $483.00 for the 1 1/4 hours. That is pure insanity."
matthew M.
eldorado, ohio
steven P.
springboro, ohio
jeff J.
kettering, ohio
"Stevenson, and technician Sterling Foor did everything I wanted done."
raymond T.
xenia, ohio
"Very professional great people good company. Samuel who came was great."
jeff P.
springfield, ohio
"It seemed like he didn't do allot of things that other techs have done in prior inspections."
james H.
springboro, ohio
susan W.
yellow springs, ohio
becky M.
troy, ohio
"Everyone is always so professional and keep me very informed. Always keep things very clean. Call me the day of the appointment to provide a time of arrival. Gentlemen are very pleasant."
edna V.
centerville, ohio
stephen L.
dayton, ohio
"Rennie knows his stuff!"
tammie H.
dayton, ohio
anthony A.
beavercreek, ohio
phillip W.
south charleston, ohio
"very easy to work with. reliable."
jack R.
dayton, ohio
"Technician was professional and knowledgeable ."
tyler D.
springfield, ohio
"Your service tech the guy that actually worked on the furnace not the guy watching him was an ass"
lynne F.
xenia, ohio
nancy T.
huber heights, ohio
"First rate service. Workmen are knowledgeable and personable."
jim A.
eaton, ohio
"Great service"
roberta L.
springfield, ohio
janet S.
fairborn, ohio
roland iii I.
dayton, ohio
"Good service and friendly tech"
estella H.
fairborn, ohio
linda G.
springfield, ohio
"Always do a good professional job!"
timothy G.
south charleston, ohio
larry D.
urbana, ohio
"too expensive"
sandra J.
springfield, ohio
"The serviceman was professional and courteous."
terry W.
tipp city, ohio
"Knowledgeable and courteous."
john A.
dayton, ohio
"Always friendly and respectful office staff and technicians."
vickie S.
springfield, ohio
"Very professional"
roger hensley H.
huber heights, ohio
ray M.
jamestown, ohio
"However, we were devastated by what followed after your plumbers' visit to us. You recommended that we call a septic tank service, which we did. The clogged drain was caused by a dead squirrel stuck in the system near the house, not the septic system itself. Before the squirrel was extracted, we had many thousands of dollars damage from the overflowing bathtub, inflow, caused by a cycling filter of some kind in the basement, which you installed. Please, please, when someone is having water of any kind backing up into the tub, TURN OFF THEIR WATER SUPPLY FOR THEM. UNPLUG ALL FILTER SYSTEMS THAT MIGHT TRY TO PUMP MORE WATER INTO THE DRAINAGE. We lost the bathroom, two halls, additional walls, and all of the ceiling and flooring in the finished basement. Please have a staff meeting and update all of your employees on this important preventive measure. Until the clog is resolved, YOU should be sure that NO MORE WATER / IN FILL will flow into the system. Do not pass the problem onto septic tank cleaning people. Call me for more details, 937 - 527 - 7420. Jean Mulhern (PS: We still like Stevenson, however, we are devastated, at our advanced age, to have to deal with this- essentially moving out of most of our house. Lucky for us, this problem was covered by insurance, we understand so far. ]"
tom R.
kettering, ohio
steve W.
centerville, ohio
sherry S.
dayton, ohio
"Not happy with the concrete portion of the job and have tried several times for manager to contact me to cone see the job and tell me what they will do to fix it."
jewel H.
dayton, ohio
"Very good service"
lyle A.
cedarville, ohio
william E.
kettering, ohio
"Josh is great! Got job done!"
mike G.
kettering, ohio
"Easy to make appointments."
andrew M.
tipp city, ohio
"Nice guys but sloppy work, awful communication, and they baited and switched our 50 gallon water heater for a 40 gallon. Saw an ad for Stevenson today as well, these guys knew were military and did not mention the military discount."
larry B.
centerville, ohio
gail V.
south charleston, ohio
penny C.
urbana, ohio
"The technician was professional and knowledgeable and did a great job and I was very pleased with the technician, however I had to reschedule stuff 3 times from no shows and no calls and I blame the company for that as they could let their customers know so they aren't waiting around for nothing."
chris H.
xenia, ohio
"The techs where very thorough and answered All my questions and where very polite"
roger M.
dayton, ohio
"Estimate was several hundred dollars higher than other highly rated plumbing company."
justin H.
beavercreek, ohio
stefanie W.
new carlisle, ohio
"Stevensons Tech. Cody Jones was on time and professional"
mike S.
springboro, ohio
"I always receive professional, prompt, courteous service and have no worries should I ever need quick heating or plumbing service which rarely ever occurs because of thorough, regular maintenance checks to not void my warranty."
peggy T.
centerville, ohio
lou M.
englewood, ohio
chris R.
oakwood, ohio
john T.
springboro, ohio
kenneth C.
beavercreek, ohio
yvonne B.
springboro, ohio
"Josh Peters was great - professional, helpful and thorough."
kathleen C.
dayton, ohio
"They came in and did there job"
lisa T.
new carlisle, ohio
"Excellent service!"
janet S.
fairborn, ohio
donna M.
bellbrook, ohio
"Excellent service from David!"
ben M.
springfield, ohio
dale A.
miamisburg, ohio
lisa J.
dayton, ohio
"The serviceman was courteous, listened to my concerns and worked with me to find the solution to my problem."
kelly D.
dayton, ohio
"SAM SHORTES, ON OCT.17,2022 GAVE ME VERY GOOD SERVICE AND INFORMATION ON YOUR DISCOUNTS."
rich F.
kettering, ohio
darrin B.
fairborn, ohio
"Explained everything"
mark H.
kettering, ohio
"The technician did a good job and answered my questions"
kathleen S.
dayton, ohio
"The technicians are very polite and friendly."
brandon Y.
springfield, ohio
"Responsiveness, timeliness, and quality of work"
jerry B.
sugarcreek twp, ohio
"Had trouble at first scheduling appt."
anthony S.
sabina, ohio
"The employee was not prepared."
jim A.
fairborn, ohio
"Very good service."
dennis N.
kettering, ohio
rodney olson O.
dayton, ohio
"I have had reliable service over the past years so would recommend due to that."
sandra J.
springfield, ohio
"Service and your reps are fantastic"
stanley B.
beavercreek, ohio
"Very high quality and seamless process with knowledgeable employees."
constance M.
kettering, ohio
ralph H.
xenia, ohio
"All good as it should be"
david J.
xenia, ohio
"Great customer service"
roger M.
dayton, ohio
"Your estimate was approximately $800 more expensive than our chosen estimate"
tim C.
dayton, ohio
john R.
bellbrook, ohio
"Prompt response on very short notice, quick trouble shooting and repair. No b.s. Will continue to use Stevenson in the future."
jan H.
springfield, ohio
"Service man was very considerate and knowledgeable"
louis S.
centerville, ohio
"No comment."
john G.
beavercreek, ohio
"Fist time I've used them and very satisfied. With moe experience like my first encounter this score will raise."
tammie M.
springfield, ohio
harry B.
tipp city, ohio
gail V.
south charleston, ohio
"Courteous, on time, takes care of the problem"
gary P.
dayton, ohio
"Professional, helpful & knowledgeable personnel"
jeff K.
west milton, ohio
"Your man Sterling was exceptional in skill and personality"
debra L.
springfield, ohio
"Very kind and knowledgeable. Prompt to when they are supposed to arrive"
steve S.
fairborn, ohio
robert T.
fairborn, ohio
"Cody was a friendly, courteous, knowledgeable and professional technician."
lowell B.
jamestown, ohio
janet R.
dayton, ohio
"Lack of communication, frequent cancellations, no response to my email. failure to schedule senior techs to my home in spite of it being noted in my record."
blane W.
springfield, ohio
"Expert heating oil hvac experience"
robert Z.
centerville, ohio
mike S.
springboro, ohio
"Professional service, excellent communication of problem issue, on time service, new part ordered and to be shipped to my address for scheduled installation."
lee O.
beavercreek, ohio
"Professional and time sensitive appointments"
victoria H.
urbana, ohio
"These guys are great they came to our rescue and were quick and courteous. I will be calling them for any future plumbing issues."
chris R.
oakwood, ohio
"Great customer service. Friendly and professional."
wayne M.
fairborn, ohio
"The service person was very professional, considerate to what we needed, and how best to meet the service requirements. He actually listened."
doris M.
new carlisle, ohio
william R.
wilmington, ohio
"Great job no problems"
bradley D.
springfield, ohio
"Good service"
john D.
springboro, ohio
tim S.
bellbrook, ohio
"The technicians have all been great. Very disappointed to be told Lennox will likely not honor the 20 year heat exchanger warranty because they arent making those parts anymore. What good is a warranty if a company wont support parts for life of a warranty."
stephen B.
springfield, ohio
"The technician was prompt and was very professional"
lou M.
englewood, ohio
lillie C.
yellow springs, ohio
"The person, was personable and punctual."
talmage P.
centerville, ohio
raymond S.
beavercreek, ohio
"Prompt and knowledgeable"
brennan B.
springboro, ohio
victor C.
centerville, ohio
terry C.
huber heights, ohio
"Have issues with squirrels putting walnuts in vent pipe. This keeps the furnace from working. Your company doesn't seem to know what to do about it."
bryan H.
vandalia, ohio
"Great price for a service tune up and check up. Dion was awesome. Knowledgeable and caring, he answered all my questions and offered great advice."
constance M.
kettering, ohio
"Unexpected response that had technicians service the problem so quickly. They were very friendly and professional. The price was very reasonable"
kenneth W.
springfield, ohio
"Jason called ahead, was very positive, professional, customer orientated and knowledgable. He took his time to explain what he was doing and why he was doing it."
kenlyn D.
centerville, ohio
gordon G.
fairborn, ohio
"Jordan provided excellent service"
les W.
miamisburg, ohio
"Great company"